Your Privacy Is Our Responsibility

77r7's Privacy Policy

How your personal information is collected, used, and kept secure on the 77r7 platform — all the details are clearly set out here.

Last Updated: January 2026
Important Notice: This privacy policy applies to all users of the 77r7 platform. By using our services, you are considered to have accepted the terms of this policy.

1. Introduction and Purpose

77r7 is a safe and reliable online gaming platform for players in Bangladesh. We believe that every user's privacy is a fundamental right. This privacy policy explains how 77r7 collects your personal information, the purposes for which that information is used, who it may be shared with, and the steps we take to protect your data.

We store with great care the information you provide when registering on our platform, playing games, or making payment transactions. 77r7 protects your data using SSL encryption technology and a modern security framework.

Please read this policy carefully. If you have any questions, contact our support team.

2. What Information Is Collected

77r7 may collect various types of information in order to provide its services. The categories of information collected are described below:

2.1 Personal Information Provided Directly

  • Full name and date of birth
  • Email address and mobile number
  • Password (stored in encrypted form)
  • Residential address
  • Documents required for identity verification (if applicable)
  • Payment-related information such as bKash, Nagad, or Rocket account numbers

2.2 Automatically Collected Information

  • IP address and device type
  • Browser type and language settings
  • Time spent on the platform and pages visited
  • Gaming history and betting patterns
  • Login time and date logs
  • Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information about you from legitimate third parties, particularly as part of the identity verification process. However, this type of information collection is always carried out within the bounds of the law and on a need-only basis.

3. Purposes for Using Information

77r7 uses the information collected for the following legitimate purposes:

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To provide gaming services, process transactions, and offer customer support.
  • Security: To prevent fraud, detect illegal activity, and maintain the security of the platform.
  • Responsible Gaming: To monitor players' gaming behaviour and apply responsible gaming tools.
  • Communication: To send important platform updates, transaction notifications, and support-related messages.
  • Service Improvement: To improve the platform's performance and user experience.
  • Legal Compliance: To comply with applicable laws and regulations.
Note: 77r7 never sells your personal information to third parties or transfers it without authorisation for commercial purposes.

4. Information Sharing and Disclosure

77r7 may share your information with third parties in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology and payment processing partners who assist in operating our platform. These partners may use your information only for the purpose of delivering the specified services, and they are bound by strict confidentiality agreements.

4.2 Legal Obligations

If disclosure of information is legally required due to a court order, legal process, or a lawful request from a government authority, 77r7 may disclose that information.

4.3 Platform Security

Information may be shared with relevant authorities where necessary to prevent fraud, combat money laundering, or stop the illegal use of the platform.

4.4 Business Transfers

If there is a change in the ownership or operation of 77r7, user information may be transferred. In such cases, the new operators will be required to follow a policy equivalent to this privacy policy.

5. Data Security Measures

77r7 uses industry-standard technology and practices to protect your information:

SSL Encryption

All data transmission between you and our servers is secured using SSL/TLS encryption technology.

Password Protection

Your password is never stored in plain form — it is encrypted using a strong hashing algorithm.

Access Controls

Only authorised staff are granted access to the minimum amount of information necessary, and all access is monitored.

Secure Servers

Our server infrastructure is protected by both physical and digital security measures and is regularly audited.

That said, transmitting information over the internet or storing it electronically is not completely secure. Even though we take the highest security measures, it is not possible to guarantee 100% security. It is your responsibility to keep your account password confidential and to notify us immediately of any unauthorised use.

6. Cookie Policy

The 77r7 platform uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

6.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining your login session and keeping security features active. Without them, the platform will not function properly.

6.2 Functional Cookies

These cookies help remember your preferences and settings, such as language preference and display settings, improving your experience on future visits.

6.3 Analytics Cookies

These cookies help us understand how users use the platform. This information is used to improve the quality of our services. The data collected is generally in anonymous or aggregated form.

Cookies can be disabled by changing your browser settings, but this may limit some of the platform's functionality.

7. Data Retention Period

77r7 determines how long your information is retained based on the following criteria:

  • Active Account: Your information is retained for as long as your account remains active.
  • Closed Account: Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations.
  • Financial Transaction Records: Retained for a specific period in accordance with legal requirements.
  • Unnecessary Information: Information that is no longer needed once its purpose has been fulfilled is securely deleted.

8. Your Rights

77r7 respects your privacy rights. You have rights regarding the following:

8.1 Right to Know

You have the right to know what information we hold about you. You may request a copy of your information.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. You can update much of your information directly from your account settings.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

8.4 Right to Restrict Processing

In some circumstances you may request that the processing of your information be restricted, although this may limit your access to certain services.

8.5 Right to Opt Out of Marketing Communications

You may request to stop receiving marketing communications at any time. However, essential notifications relating to your account and transactions will continue to be sent.

To exercise any of your rights, contact our support team: [email protected] — we are available 24/7 to assist in Bengali and English.

9. Protection of Minors

77r7's services are intended only for those aged 21 and above. We do not knowingly collect personal information from minors. If we find evidence that a minor has registered on our platform, we will immediately close that account and delete the associated information.

If a parent or guardian suspects that their minor child is using our platform, please contact us.

10. International Data Transfers

Our servers may be located in various places. Your information may be processed or stored outside Bangladesh. In such cases we ensure that the standard of data protection remains equivalent to that described in this privacy policy and that appropriate contractual safeguards are in place.

11. Special Protection for Payment Information

77r7 processes payments via bKash, Nagad, and Rocket. We take extra precautions to protect your payment information:

  • Payment information is always transmitted in encrypted form.
  • Full payment account numbers are not stored in our system — only the necessary portion is kept in masked form.
  • Our payment processing partners comply with high-standard security requirements.
  • Every transaction is logged and suspicious activity is automatically monitored.

12. Changes to This Policy

77r7 may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:

  • A notice will be displayed on the platform.
  • A notice may be sent to your registered email address.
  • The "Last Updated" date at the top of this page will change.

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. Visit this page regularly to stay informed of any changes.

13. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any of your rights regarding your information, please contact our support team:

  • Email: [email protected]
  • Live Chat: Support is available 24/7 in Bengali and English via direct chat.

We will endeavour to respond to your request as quickly as possible. 77r7 always places the privacy and security of its users as the highest priority.